Question 1

What is Code Minerals and what services do you offer?

Accepted Answer

Code Minerals is a software engineering agency and digital product studio. We specialize in custom web application development, SaaS platform architecture, custom AI agent integrations, native Android (Kotlin) development, graphic design systems, and technical SEO/AEO/GEO optimization.

Question 2

Where is Code Minerals based and how do you work with clients?

Accepted Answer

We operate as a global remote software engineering agency. We collaborate seamlessly with clients via Slack, Microsoft Teams, GitHub, linear/Jira, and async daily video updates. We accommodate US, European, and Asian time zones with overlapping working hours.

Question 3

Can Code Minerals build a complete digital product from scratch?

Accepted Answer

Yes. We handle end-to-end product development: product strategy, UI/UX prototyping in Figma, system architecture design, frontend & backend engineering, database sharding, DevOps deployment, and post-launch scaling.

Question 4

What is your typical software development process?

Accepted Answer

Our process follows 5 core phases: 1) Discovery & Architecture Specification, 2) Figma UI/UX Design System, 3) Agile Sprint Development (2-week iterations), 4) Rigorous QA & Security Testing, and 5) Cloud Deployment & 30-Day Post-Launch Warranty.

Question 5

What is included in your UI/UX Design process?

Accepted Answer

Our UI/UX design process includes user research, persona creation, user journey mapping, wireframing, high-fidelity Figma interactive prototyping, atomic design systems, and WCAG accessibility compliance.

Question 6

Do you create interactive Figma prototypes before coding?

Accepted Answer

Yes. We deliver fully clickable Figma prototypes so you can review user flows, micro-interactions, and visual layouts before engineering work begins.

Question 7

What tech stack do you recommend for high-performance web applications?

Accepted Answer

We primarily build modern web platforms using Next.js (App Router), React, TypeScript, Node.js, Python, MongoDB, PostgreSQL, and Material UI/Tailwind CSS, deployed on AWS, Vercel, or Docker container clusters for sub-second page loads and maximum SEO performance.

Question 8

Do you develop multi-tenant SaaS platforms?

Accepted Answer

Yes. SaaS engineering is one of our flagship capabilities. We build secure multi-tenant architectures, custom subscription engines (Stripe / Razorpay integration), role-based access controls (RBAC), tenant database isolation, and real-time analytical dashboards.

Question 9

Can you modernize or rebuild an existing legacy website or app?

Accepted Answer

Absolutely. We regularly migrate legacy monoliths (PHP, WordPress, old React builds) to modern Next.js TypeScript architectures, improving core web vitals, mobile responsiveness, accessibility (WCAG 2.1), and security standards.

Question 10

How do you ensure web performance and Core Web Vitals compliance?

Accepted Answer

We engineer with strict performance budgets: server-side rendering (SSR), image optimization pipelines, dynamic component code-splitting, minimal bundle sizes, edge caching, and zero layout shift (CLS < 0.1).

Question 11

How can Code Minerals integrate custom AI into our existing business app?

Accepted Answer

We build custom AI layers including OpenAI/Anthropic model fine-tuning, Retrieval-Augmented Generation (RAG) with vector databases (Pinecone/Weaviate/Qdrant), automated document processing, and custom AI chat assistants integrated directly into your existing software.

Question 12

What are Autonomous AI Business Agents?

Accepted Answer

AI Agents are goal-driven software programs capable of executing multi-step workflows autonomously—such as automatically classifying incoming customer inquiries, parsing invoices, triggering database updates, or generating customized reports with minimal human intervention.

Question 13

Is our proprietary business data safe when using your AI solutions?

Accepted Answer

Yes. We prioritize strict enterprise data privacy. We deploy self-hosted or private endpoint models where your data is never used to train public models. All vector databases and API integrations are encrypted end-to-end (AES-256 / TLS 1.3).

Question 14

Do you develop native Android apps in Kotlin?

Accepted Answer

Yes. We engineer high-performance native Android applications using Jetpack Compose, Kotlin Coroutines, Room DB, Retrofit, and Clean Architecture standards for Android Phones, Tablets, and Android TV.

Question 15

Do you support cross-platform mobile development for iOS and Android?

Accepted Answer

Yes. For clients requiring simultaneous iOS and Android releases within tighter budgets, we build React Native apps with native bridge performance, unified codebases, and shared backend APIs.

Question 16

Do you handle Google Play Store and Apple App Store submissions?

Accepted Answer

Yes. We manage the entire store lifecycle: developer account configuration, app bundle signing, store listing design, privacy policy declarations, content rating questionnaires, and resolving review compliance feedback.

Question 17

How are project costs and fee structures determined?

Accepted Answer

We offer two flexible engagement models: 1) Fixed-Price Milestone Contracts for projects with clearly defined Statements of Work (SOW), and 2) Dedicated Developer/Squad Retainers billed weekly or monthly for evolving agile projects.

Question 18

What is the standard deposit and payment schedule?

Accepted Answer

For standard fixed-scope engagements, we require a 50% upfront project deposit prior to sprint commencement, with remaining balances tied to verified milestone deliverables (e.g., 25% mid-sprint sign-off, 25% final staging sign-off).

Question 19

Who owns the intellectual property (IP) and source code after delivery?

Accepted Answer

You do. Upon full and final payment of invoice balances, 100% of custom source code, design assets, database schemas, and intellectual property (Foreground IP) created for your project are fully assigned and transferred to your company.

Question 20

What happens if we want to change or add features during development?

Accepted Answer

We utilize a formal Change Request Protocol (CRP). If you request new features outside the initial SOW scope, we evaluate the impact on cost and timeline, present a clear change estimate, and begin execution once approved by you.

Question 21

Do you offer a post-launch bug warranty?

Accepted Answer

Yes. Every completed project includes a complimentary 30-day post-launch warranty. During this period, any confirmed bug attributable to agency code is resolved free of charge.

Question 22

What ongoing maintenance and support plans do you provide?

Accepted Answer

We offer flexible Monthly SLA Retainers starting at 10 to 40 hours per month. Maintenance covers security patches, dependency updates, server monitoring, database backups, performance audits, and priority feature requests.

Question 23

How quickly do you respond to urgent production server issues?

Accepted Answer

For clients on active SLA Maintenance Retainers, we provide guaranteed emergency response times: critical P1 incidents (outages/downtime) are responded to within 1 to 2 hours, 24/7/365.

CODE MINERALS

Autonomous AI Support & Knowledge Base RAG Agent

24/7 autonomous AI assistant parsing technical documentation to resolve customer inquiry tickets automatically.

THE CHALLENGE

THE ENGINEERING SOLUTION

MEASURABLE BUSINESS IMPACT

⚡ 74% of support tickets resolved automatically without human escalation

⚡ Average response time dropped from 18 hours to 12 seconds

⚡ 94% positive customer satisfaction (CSAT) rating

TECHNOLOGY STACK

CLIENT INDUSTRY

DEPLOYMENT YEAR

NEED CUSTOM SOFTWARE?