FREQUENTLY ASKED QUESTIONS
Got questions about our full-stack web applications, custom AI automation, Android app engineering, pricing models, or code ownership? Find authoritative answers below.
CATEGORIES
All Questions
General & Studio
Web & SaaS Engineering
UI/UX & Design
AI & Automation
Mobile & Android Apps
Pricing & Contracts
Support & Maintenance
ALL FREQUENTLY ASKED QUESTIONS
We operate as a global remote software engineering agency. We collaborate seamlessly with clients via Slack, Microsoft Teams, GitHub, linear/Jira, and async daily video updates. We accommodate US, European, and Asian time zones with overlapping working hours.
Yes. We handle end-to-end product development: product strategy, UI/UX prototyping in Figma, system architecture design, frontend & backend engineering, database sharding, DevOps deployment, and post-launch scaling.
Our process follows 5 core phases: 1) Discovery & Architecture Specification, 2) Figma UI/UX Design System, 3) Agile Sprint Development (2-week iterations), 4) Rigorous QA & Security Testing, and 5) Cloud Deployment & 30-Day Post-Launch Warranty.
Our UI/UX design process includes user research, persona creation, user journey mapping, wireframing, high-fidelity Figma interactive prototyping, atomic design systems, and WCAG accessibility compliance.
Yes. We deliver fully clickable Figma prototypes so you can review user flows, micro-interactions, and visual layouts before engineering work begins.
We primarily build modern web platforms using Next.js (App Router), React, TypeScript, Node.js, Python, MongoDB, PostgreSQL, and Material UI/Tailwind CSS, deployed on AWS, Vercel, or Docker container clusters for sub-second page loads and maximum SEO performance.
Yes. SaaS engineering is one of our flagship capabilities. We build secure multi-tenant architectures, custom subscription engines (Stripe / Razorpay integration), role-based access controls (RBAC), tenant database isolation, and real-time analytical dashboards.
Absolutely. We regularly migrate legacy monoliths (PHP, WordPress, old React builds) to modern Next.js TypeScript architectures, improving core web vitals, mobile responsiveness, accessibility (WCAG 2.1), and security standards.
We engineer with strict performance budgets: server-side rendering (SSR), image optimization pipelines, dynamic component code-splitting, minimal bundle sizes, edge caching, and zero layout shift (CLS < 0.1).
We build custom AI layers including OpenAI/Anthropic model fine-tuning, Retrieval-Augmented Generation (RAG) with vector databases (Pinecone/Weaviate/Qdrant), automated document processing, and custom AI chat assistants integrated directly into your existing software.
AI Agents are goal-driven software programs capable of executing multi-step workflows autonomously—such as automatically classifying incoming customer inquiries, parsing invoices, triggering database updates, or generating customized reports with minimal human intervention.
Yes. We prioritize strict enterprise data privacy. We deploy self-hosted or private endpoint models where your data is never used to train public models. All vector databases and API integrations are encrypted end-to-end (AES-256 / TLS 1.3).
Yes. We engineer high-performance native Android applications using Jetpack Compose, Kotlin Coroutines, Room DB, Retrofit, and Clean Architecture standards for Android Phones, Tablets, and Android TV.
Yes. For clients requiring simultaneous iOS and Android releases within tighter budgets, we build React Native apps with native bridge performance, unified codebases, and shared backend APIs.
Yes. We manage the entire store lifecycle: developer account configuration, app bundle signing, store listing design, privacy policy declarations, content rating questionnaires, and resolving review compliance feedback.
We offer two flexible engagement models: 1) Fixed-Price Milestone Contracts for projects with clearly defined Statements of Work (SOW), and 2) Dedicated Developer/Squad Retainers billed weekly or monthly for evolving agile projects.
For standard fixed-scope engagements, we require a 50% upfront project deposit prior to sprint commencement, with remaining balances tied to verified milestone deliverables (e.g., 25% mid-sprint sign-off, 25% final staging sign-off).
You do. Upon full and final payment of invoice balances, 100% of custom source code, design assets, database schemas, and intellectual property (Foreground IP) created for your project are fully assigned and transferred to your company.
We utilize a formal Change Request Protocol (CRP). If you request new features outside the initial SOW scope, we evaluate the impact on cost and timeline, present a clear change estimate, and begin execution once approved by you.
Yes. Every completed project includes a complimentary 30-day post-launch warranty. During this period, any confirmed bug attributable to agency code is resolved free of charge.
We offer flexible Monthly SLA Retainers starting at 10 to 40 hours per month. Maintenance covers security patches, dependency updates, server monitoring, database backups, performance audits, and priority feature requests.
For clients on active SLA Maintenance Retainers, we provide guaranteed emergency response times: critical P1 incidents (outages/downtime) are responded to within 1 to 2 hours, 24/7/365.